Employment

 

Customer Service Rep

ABOUT US

We are by far the fastest-growing flooring supplier and design centre in The Comox Valley. Our success lies on our wholesale approach, along with the very talented, enthusiastic and hardworking individuals that we employ, who share our passion for design and strong commitment to providing a brilliant customer service experience.

We are looking for a talented Customer Service Rep to join our team in Courtenay. The successful applicant will join us on a fulltime/permanent basis.

Please note applications will only be accepted online, and only those candidates under consideration will be contacted.

DUTIES AND RESPONSIBILITIES

– Greet showroom visitors warmly and fulfill all reasonable requests from guests to ensure their comfort and overall satisfaction
– Deal with all inquiries in a professional and courteous manner whether in person, on the telephone or via e-mail
– Gather samples and prepare quotes on behalf of the sales team
– Maintain the appearance and cleanliness of our showroom and work areas
– Update databases on a regular basis

QUALIFICATIONS

– A strong work ethic with a professional attitude and excellent organization skills. Interior design training and/or experience is a huge asset.
– Friendly, with a strong commitment to provide quality customer service
– Proficiency in Microsoft Office programs, including Word, Excel, and Outlook
– Excellent communication skills (English)

– Must have a passion for beautiful spaces

Job Type: Full-time

Email Resume to: employment@theshowroomflooring.ca